Contacts

How can we help you? Choose the type of assistance you need. Our team is here to provide you with maximum support.

Sales Support

Fill out the form to request information or commercial assistance on the market. You will be contacted by one of our sales representatives.

I have read and accept the following the information on the processing of personal data
I hereby authorize Ekinex Spa to use the data provided by me to send me promotional and commercial communications.

Technical Support

Any request for technical assistance relating to Ekinex products should be sent to support@ekinex.com specifying:

  • the nature of the problem,
  • the product concerned,
  • from whom the product was purchased

The ticketing system will take care of the request and send an e-mail confirming the opening of the ticket and indicating the person in charge of your request, who will answer within 2 work days.
 
During all communications it is important not to change the subject of the email and the main recipient, which are essential for the correct tracking of the single ticket.

Book a consultation

Thanks to the online consultancy service you can book a session with our dedicated personal assistants who will support you in all your requests and needs, to develop your ideas and design your smarthome, according to your preferences and needs, directly from your home.

The service, active from Monday to Friday from 9.00 a.m. to 6.00 p.m., is free of charge and does not require the installation of any software, you will just need to access the link that will be shared by our personal assistant.

What could we do together?
  1. Browse the catalogues with the latest Ekinex news
  2. Answer all your questions regarding Ekinex wall-mounted products and system components
  3. Choose the combination of finishes and colours you like best and select text and symbols with the Ekinex Planner
  4. Sharing useful design elements, such as floor plans and photographs
 
Fill in the following form and book now your digital appointment
I have read and accept the following the information on the processing of personal data
I hereby authorize Ekinex Spa to use the data provided by me to send me promotional and commercial communications.

Sales Support

Commercial pre-sales service dedicated to all commercial requests: price lists, discounts, offers, specifications, etc...
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Technical Support

After-sales service dedicated to all technical queries arising from the purchase and use of an Ekinex product.
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Book a consultation

A personal assistant service dedicated to all requests for advice for those who want to explore the endless possibilities of combining and using Ekinex products.
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